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Remarkable Service by The Culinary Institute of America (CIA)

Remarkable Service

The Culinary Institute of America (CIA), Culinary Institute of America

Wiley · Print & ebook · February 10, 2014

A Nonfiction pick for readers exploring Remarkable Service.

Customer RelationsProfessional & Restaurant CookingTable Setting & Hostingmanagement
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Who it’s for
From setting tables to anticipating needs, it covers practical and less tangible service skills.
Genres
Professional & Restaurant Cooking, Customer Relations, Table Setting & Hosting
Published
Wiley, February 10, 2014

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For younger readers: Kids Can Cook Anything!, The Best Kids Cookbook, Bake Up! Kids Cookbook

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About this book

A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs).

Continue reading

This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.

Service Skills

From setting tables to anticipating needs, it covers practical and less tangible service skills.

Come here for

  • Table setting, food service, and presenting the check
  • Creating a welcoming space and anticipating customer needs

Expect

  • Scripts for practicing real-world service scenarios
  • A reorganized revised edition with all-new photographs

Where it sits

Professional & Restaurant Cooking40%
Table Setting & Hosting30%
Customer Relations25%

Percentages are BookFrontier’s reading of the book.

Publisher categories

  • Professional & Restaurant Cooking
Authors
The Culinary Institute of America (CIA), Culinary Institute of America
Publisher
Wiley
Published
February 10, 2014
Format
Print & ebook
Reading lane
Professional & Restaurant Cooking