BookFronter
Inside the Magic Kingdom by Tom Connellan

Inside the Magic Kingdom

Seven Keys to Disney's Success

Tom Connellan

Peak Performance · Print & ebook · March 25, 1997

Now an insider takes you inside the incredible Disney service culture and presents simple, powerful concepts in a fun, memorable way.

LeadershipCustomer RelationsWorkplace Culture
Buy on AmazonLists with this book

We earn from qualifying purchases.

Who it’s for
Tom Connellan explores Disney’s service culture through concepts designed to stick.
Genres
Customer Relations, Leadership, Workplace Culture
Published
Peak Performance, March 25, 1997

Nearest books

Matched by what the books are about, then ordered by what their readers also loved.

  1. SuperfansPat Flynn52% matchShares Customer Relations
  2. BlockbustersAnita Elberse49% match
  3. Start With WhySimon Sinek53% matchShares Leadership
  4. The ONE ThingGary Keller, Jay Papasan50% match
  5. DisneywarPatrick Lawlor, James B. Stewart61% match
  6. The Hidden Magic of Walt Disney World TriviaSusan Veness60% match
  7. The SecretKen Blanchard, Mark Miller60% matchShares Leadership
  8. The Effortless ExperienceMatthew Dixon, Nick Toman59% matchShares Customer Relations

For younger readers: Walt Disney: the Magical Innovator!, Who Was Walt Disney?, The Disney Christmas Cookbook

Start with three books, and this one can be the first.

Members get a new edition every morning: a route out from their books to essays, research and talks, with the reason for each.

Start with this book

About this book

Now an insider takes you inside the incredible Disney service culture and presents simple, powerful concepts in a fun, memorable way.

Service, Inside

Tom Connellan explores Disney’s service culture through concepts designed to stick.

Come here for

  • A closer look at Disney’s service culture
  • Ideas that connect service, leadership, and workplace culture

Expect

  • An insider’s perspective
  • A fun, memorable treatment of service concepts

Where it sits

Customer Relations67%
Leadership62%
Workplace Culture36%

Percentages are BookFrontier’s reading of the book.

Publisher categories

  • Service Industry
Authors
Tom Connellan
Publisher
Peak Performance
Published
March 25, 1997
Format
Print & ebook
Reading lane
Service Industry